Large and Heavy Item Shipping
Very specially for large/heavy items above 20kgs, the shipping price on the TaoBao.com and Tmall.com may not be accurate. For example, if you want to buy chairs or desks, some sellers list the shipping price as 0, but in the item deｓｃｒｉｐｔion part, they list that the shipping costs needs to be negotiated based on the receiver's location.
Therefore, if the item is big/heavy, make sure you contact FreeShoppingChina.CN to help negotiate the shipping cost, otherwise the seller may not ship the item.
Also, usually logistics companies will be used for shipping large/heavy items. Unlike express shipping, they usually don't deliver to your door, instead, they deliver to the building or somewhere nearby, and you need to take the item into your door on your own. If you want them to help take the item into your door, they will charge you separately. Please be aware of this difference. If you met this case, don't complain, but just asking them to help by paying them some money if needed. Of course, if you can take it on your own, there is no need to pay extra.
Therefore, if the item is big/heavy, make sure you contact FreeShoppingChina.CN to help negotiate the shipping cost, otherwise the seller may not ship the item.
Also, usually logistics companies will be used for shipping large/heavy items. Unlike express shipping, they usually don't deliver to your door, instead, they deliver to the building or somewhere nearby, and you need to take the item into your door on your own. If you want them to help take the item into your door, they will charge you separately. Please be aware of this difference. If you met this case, don't complain, but just asking them to help by paying them some money if needed. Of course, if you can take it on your own, there is no need to pay extra.